[Resolved] I need help to force Chaty wordpress plugin welcome message to be translated to spanish

Hello,

thanks for contacting us.

Sometimes, depending on how the strings are being added, plugin code might also need adjustment from the plugin author.

I cna take a look and see if there is anything we can do to help from our side.

Please go to the next test site and install mentioned plugin and try to reproduce same issue:

- hidden link

Let me know when you do.

Regards,
Drazen

Hello,

thanks.

I am checking, but seems it is not possible because this plugins saves all data serialized in database:

a:18:{s:5:"value";s:13:"+503-73085724";s:11:"full_number";s:12:"+50373085724";s:15:"embedded_window";s:3:"yes";s:16:"embedded_message";s:36:"<p>Test - How can I help you EN?</p>";s:15:"is_default_open";s:2:"no";s:17:"wp_popup_headline";s:22:"Let's chat on WhatsApp";s:22:"wp_popup_head_bg_color";s:7:"#4AA485";s:17:"wp_popup_nickname";s:6:"Josué";s:16:"wp_popup_profile";s:0:"";s:17:"input_placeholder";s:21:"Write your message...";s:12:"emoji_picker";s:3:"yes";s:10:"is_desktop";s:7:"checked";s:9:"is_mobile";s:7:"checked";s:8:"bg_color";s:7:"#49E670";s:5:"title";s:8:"WhatsApp";s:10:"new_window";s:1:"1";s:9:"link_type";s:8:"personal";s:16:"use_whatsapp_web";s:3:"yes";}

Please allow me some more time to check further and try to see if there is another way, and I will get back to you tomorrow morning first thing.

Regards,
Drazen

Hello,

thanks for the patience, our 2nd tier gladly checked and helped.

Seem issue is in the plugin code, as there are some mistakes and you should also contact and share this with plugin author to fix it from their side, otherwise you will have to keep applying the change every time Chaty release an update.

The text and settings for WhatsApp are saved in the database under the option cht_social_whatsapp.

In one part of the plugin code, the option name is correctly converted to lowercase before it’s loaded. But later in another function, it’s used without converting it to lowercase.

This doesn’t affect loading the option itself, but it causes a problem with WordPress filters — which WPML uses to translate these settings.

Fix:

- In the file plugins/chaty/includes/class-frontend.php
- Find next code

$value = get_option('cht_social_'.strtolower($name));

- Replace with

$value  = get_option('cht_social'.$this->widgetNumber.'_'.strtolower($social['slug']));

I tested on sandbox test site and it works fine.

Regards,
Drazen