[Closed] Importing a glassary CSV has no effect

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

If the content is already translated prior to the glossary it will use the memory, so can you create a new page with the text and see if it works?
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/

Look forward to your reply.

Thanks

Hello there,

Can you share me the csv file for glossary you are importing?

Further, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
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This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks