This thread is resolved. Here is a description of the problem and solution.
Problem:
You are using the WPML plugin to translate media on your site and need to delete some media files from the server but are unsure where to find them.
Solution:
1. All media files uploaded via the WPML media translation tool are stored in the same directory as the original uploads, which is typically
/wp-content/uploads/
.
2. To delete these files cleanly, first remove the attachment through the WordPress Media Library. This step ensures that the attachment entry is also removed from WordPress.
3. If the file still remains on the server after deletion from the Media Library, you may then manually remove the file via FTP from the
/wp-content/uploads/
directory.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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