Skip Navigation

Home › Support › English Support › [Closed] Not everything is displayed translated

[Closed] Not everything is displayed translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by Kor 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
January 18, 2024 at 8:46 am #15198633

irisH-8

Hello,

I have already been in touch twice this week, but certain sections of my website that have been translated are not displaying translated. Can anyone help me with this? The previous suggestions have not helped. The website in question is the German website elan-products.nl/de. The USPs at the top of the website are not displayed in German, while they are translated at the back end. Thanks in advance for your thoughts.

Scherm­afbeelding 2024-01-18 om 09.45.41.png
January 18, 2024 at 12:33 pm #15199686

irisH-8

Is there someone who can help me?
January 18, 2024 at 6:13 pm #15201802

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I've checked your Website and the prompt keeps redirecting me to hidden link .

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Not everything is displayed translated’ is closed to new replies.