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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year ago.

Assisted by: Osama Mersal.

Author Posts
December 11, 2023 at 10:13 am #15035321

martinW-39

Hi there
we're having issues with power pack elements on translated pages

Accordion and Down Arrow dont work anymore

December 11, 2023 at 10:25 am #15035509

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please let me know if registering the widgets fixed the issue.

Thanks,
Osama

December 11, 2023 at 10:28 am #15035513

martinW-39

Element is registered, but still no animation

December 11, 2023 at 10:51 am #15035693

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your update. Please create a new test page named "WPML Test", add the problematic elements, and translate it.

If the issue persists on the new page, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

The topic ‘[Closed] power pack elements for Beaver builder’ is closed to new replies.