This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to renew the license for the WPML plugin but is unsure where to enter the username and password.
Solution:
We informed the client that the WPML subscription was purchased on 21st February 2024. To renew the license, the client should generate the WPML key from the following link: https://wpml.org/account/sites.
After obtaining the key, the client should navigate to the WordPress backend, go to
Plugins > Add New > Commercial
, and register WPML using the generated key.
If this solution does not apply because it is outdated or not relevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If further assistance is needed, please contact us on the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
