Thank you for contacting WPML support, I'd be happy to help you with this issue.
I see you've already added the custom XML configuration code to register the shortcode "nectar_cascading_images" and image url attributes for translation.
Then simply, you can go to WPML > String Translation > Search for the image ID and add the translation image ID to display the translation image in the frontend. Please check attached screenshots.
For further investigation, please help us to replicate the issue on a clean installation of WordPress. You can login directly to the admin area with this link hidden link
Kindly follow the steps below:
- Don’t restore your site there.
- Install the Salient theme and its addon plugins.
- Try to replicate the issue.
- Then let me know the steps to replicate it.
You can also contact Salient support and ask them if they are aware of this issue.
Bellow my guidelines based on your request on how to replicate the error.
- Don’t restore your site there.
Ok
- Install the Salient theme and its addon plugins.
Ok
- Try to replicate the issue.
Done
- Then let me know the steps to replicate it.
I have created a new page.
I have added the element from salient with the name: "Cascading images".
I have uploaded 2 images inside.
I went to "Media translation" -> Found the image and uploaded the one that should appear on the translated version of the site.
Then i run the scan of the page
The image does not appear on the translated page.
Would like to inform you also that I have not transferred all the settings from my site. If you have any export/import tools available feel free to take the settings from the live site.
Thank you for the reply. I will try to add the following code that you provided and I will let you know. Can you provide this also to the team on the salient theme? So they can update this on their end also.
Yes, please confirm that it works on your site. Then I will report this issue to our Compatibility team to contact the theme author and ask them to include the fix on their side.
Look forward to your reply.
Thanks
The topic ‘[Closed] Salient cascading images not translating in media translation’ is closed to new replies.