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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to crawl their site to check if links have no redirects. This issue arose after recent changes made with the assistance of our support team. Tools like Screaming Frog show the site as non-indexable, and no languages are hidden.
Solution:
If you're experiencing this issue, we recommend the following steps:
1. Temporarily disable WPML to check if the status changes. This can help determine if the issue is related to the WPML plugin.
2. If the problem persists, it might be unrelated to WPML, and further investigation into recent changes or other plugins might be necessary.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 0 voices.

Last updated by davidF-18 1 month ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 31, 2025 at 8:19 pm #17698924

davidF-18

I can't crawl the site to check links have no redirects. It was fine before recent changes made with the help of your supporter, but Screaming Frog and other tools show the site as non-indexable. No languages are hidden.

January 1, 2026 at 5:39 am #17698983

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Thank you for reaching out to WPML support — I’d be glad to help you with this issue.

Could you please share the link where the supporter previously made the changes?

Also, when you have a moment, please try temporarily disabling WPML to see whether the status changes.

I look forward to your reply.

Thank you,

January 1, 2026 at 9:55 am #17699033

davidF-18

Hi Shekhar,

I have scanned the site this morning and all is now indexable, so perhaps there was a caching issue or something similar.

Thanks for your help, I will mark the ticket resolved.

Regards,

David