Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 13:00 9:00 – 13:00 9:00 – 13:00 8:00 – 12:00 8:00 – 12:00 -
- 14:00 – 17:00 14:00 – 18:00 14:00 – 18:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: 

This topic contains 4 replies, has 0 voices.

Last updated by Bruno Kos 11 hours, 56 minutes ago.

Assisted by: Bruno Kos.

Author Posts
December 8, 2025 at 1:23 pm

kyryloL

Hello guys! I have this issue. Can you help to fix it?

"There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we’ll fix it for you."

December 9, 2025 at 7:50 am #17645937

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

We will have to do some further database patching, can you provide me with FTP access as well?

I marked your next reply as private so that you can safely FTP credentials.

December 9, 2025 at 9:10 am #17646255

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

We’ve resolved the database issue, and everything looks good now. Could you please verify on your end?

December 10, 2025 at 9:46 am #17650984

kyryloL

Hello! I appreciate your help! The error was gone, but instead we have the new one (Attached screenshot) It would be great if you could help, if not, can you tell us how to fix it ?

You can find this error on WPML Translation dashboard page

photo_2025-12-09 13.31.49.jpeg
December 10, 2025 at 12:32 pm #17652221

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can you check now?
hidden link

I've used WPML troubleshooting functions which fixed the collations.