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This topic contains 4 replies, has 1 voice.

Last updated by Shekhar Bhandari 1 week, 6 days ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 31, 2026 at 11:27 am #17939689

garenM

Im trying to delete the content of the removed languages but nothing happens

April 1, 2026 at 11:20 am #17942757

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thanks for contacting us.

While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

I see you have object cache enabled. Could you please try disabling it temporarily and then attempt the action again?

Let me know if that makes any difference.

Best regards,
Dražen

April 6, 2026 at 5:39 am #17950691

garenM

Hi,

I did it and now im getting the message "Error happened! Please try again."

April 6, 2026 at 6:08 am #17950732

garenM

some content are deleted and some other not (see attachment). im getting the message "Error happened! Please try again."

Screenshot 2026-04-06 090730.png
April 7, 2026 at 5:26 am #17952524

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks