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This topic contains 4 replies, has 0 voices.

Last updated by Otto 3 weeks, 5 days ago.

Assisted by: Otto.

Author Posts
January 12, 2026 at 4:27 pm #17722522

adrianoA-4

Hello, I'm facing issues with String Translation. I'm unable to find basic strings like widgets or the logo image url (I used to have two different logos for English and Italian). Until last year it was very easy for me to translate these texts, but now I can't find them anynmore. I found them in "Admin Texts Translation" and tried to import into String Translation: they do appear, but the translation is not updating on the front-end. To be more precise, I can see the old translation from when String Translation used to work. For example, you can see the last widget title "2026 © Amoredimare Sorrento": if you check the Italian version, it says "2024 © Amoredimare Sorrento", even if it's "2026..." in the Italian "new" translation.
I'm pretty sure something is wrong, because many texts, other than these, are missing.

Thanks in advance for the help!

January 12, 2026 at 7:09 pm #17723007

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue.
It would be better to a testing site where the issue is replicated.

The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.

**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.

Best Regards,
Otto

January 14, 2026 at 5:31 pm #17730671

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I made a tiny change in the widget title, and the reverted it. After that I made sure that the string "2026 © Amoredimare Sorrento" is translated.

As far as I can see, it's working now, can you please check? Is there any other string that needs to be changed?

Best Regards,
Otto

January 14, 2026 at 7:38 pm #17731075
adrianoA-4

Hello Otto, thank you for the help. Did you make the change to the widget title in its original language - correct?

Now, I would like to translate the logo hidden link you can find in hidden link but the State is Registered and locked. Can you help please?

Also, again, thanks for helping me fix this little issue, but I would like to fix it at the core: String Translation lists a lot of backend/useless strings, and not the frontend ones (I manage many more websites and I never had this problem). Is there any way to reset to default what is listed in the String Translation database? As I already said, it worked as expected in the past and I changed pretty much nothing on the website.

Thanks again!

New threads created by Otto and linked to this one are listed below:

https://wpml.org/forums/topic/translate-the-logo-image-divi/

January 14, 2026 at 8:23 pm #17731211

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

No, WPML does not have a feature to "purge" the string translations table. But having old strings should not affect the site's performance nor generate issues with the translation of newly added strings.

If you can provide me an example of another string that you can't translate, I can take a look.

If you haven't done it yet, you can try this:
- Go to WPML → String Translation.
- Enable Auto register strings for translation → Look for strings while pages are rendered.
- Visit the exact frontend page where the string should appear.
- Go back to String Translation, find the newly registered string, translate it.
- Disable Look for strings while pages are rendered (keep it off for performance once done).

For the logo image translation issue, I created a new ticket. Our experience says that it's better to handle one issue per ticket.

I'll follow up here:
https://wpml.org/forums/topic/translate-the-logo-image-divi/

Best Regards,
Otto

The topic ‘[Closed] Unable to find strings in String Translation’ is closed to new replies.