Background of the issue:
I am trying to manage WooCommerce product variations for a product called 'Spiderman Sport Shoes With Lights (OLD Version)' in both English and Greek. I attempted to delete and recreate variations but faced issues. Link to a page where the issue can be seen: hidden link
Symptoms:
The order was placed for size 29, but it was fulfilled with size 25, even though size 29 was in stock. It seems size 25 was incorrectly linked to size 29 in Greek. Additionally, I was unable to delete and recreate variations.
Questions:
Why did the order for size 29 get fulfilled with size 25?
How can I successfully delete and recreate product variations?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
First, please take a backup of our site incl. database.
Then go to Plugins > Add new > Commercial (tab) and click "Search for WPML Udpates".
Install the latest version of our plugins.
Now, please go to WooCommerce > WooCommerce Multilingual & Multi-Currency > Status and verify if there are any config issue on your site. If you have questions about solving such issues, please send us a screenshot of the reported isses.
Then, please verify if the product attributes that you are using for the variations were created globally at Products > Attributes.
If so, please go to WooCommerce > WooCommerce Multilingual & Multi-Currency > Stautus > Troubleshooting and run the available options to sync your variable products.
In case the attributes are custom attributes that were created directly on the original product, please edit and save the original product and then update the products translation with the WPML Translation Editor.
If those tasks will not solve the issue, please let us know.
Best regards
Andreas
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