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Last updated by Dražen 4 days, 18 hours ago.

Author Posts
June 16, 2025 at 12:28 pm #17138586

botiss-biomaterialsG

Background of the issue:
I am trying to create a new product and translate it from English to Spanish, German, French, and Italian using WPML on my site hidden link.

Symptoms:
WPML translation saves the wrong user ID in the revision. I am the admin and translated a new product, but it shows that another user has saved my product, even thought he did not know about it.

Questions:
Why does WPML save the wrong user ID in the revision?
How can I ensure that the correct user ID is saved when I translate a product?

June 16, 2025 at 2:08 pm #17139422

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thanks for contacting us.

While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

1)  In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Can you please share a video of steps and issue happening so we can understand it better? You can use free tool like LOOM.

Thanks,
Drazen