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[Closed] WPML editor

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This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 year, 11 months ago.

Assisted by: Mohamed Sayed.

Author Posts
February 11, 2024 at 1:31 pm #15289710

aschwinv

I am trying to: Copy product and translate with wpml editor

I expected to see: wpml editor page

Instead, I got: Instead we go to the WPML editor page he send us to the wp product page editor

This has always works for years correct but since a few days it went wrong and jump back to WP editor also when wpml editor is selected
February 12, 2024 at 11:19 am #15292539

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

1. Could you please tell me how you copy those products? Also, were the products translated before creating the copy?

2. Please create a full backup of the database and website then go to WPML > Support > Troubleshooting page, and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Set language information
- Fix post type assignment for translations

Let me know please how that goes.

Kind regards,
Mohamed

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