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This topic contains 3 replies, has 1 voice.

Last updated by Eduard Pleh 1 month, 1 week ago.

Assisted by: Eduard Pleh.

Author Posts
February 24, 2026 at 1:49 pm #17847153

mariusS-7

I installed WPML, made the initial setup. Then after migration, the prompt for ICL 2.0 appeared. »Checkbox Yes this is live website » Update « WPML renders only the header from WPML Admin Pages » Cannot customize or translate

February 24, 2026 at 1:58 pm #17847197

mariusS-7

WPML » Support »
## Migration auf ICL 2.0
Anzahl gemachter Versuche 8
Der letzte Versuch war am 2026-02-24 13:56:52
Letzter Fehler WPML_TM_ICL20_Migrate_Remote::get_token - 0: Missing ICL Website ID ($ts_id)
Erneut versuchen

February 25, 2026 at 11:44 am #17851112

Eduard Pleh
WPML Supporter since 12/2025

Languages: English (English )

Timezone: Europe/Riga (GMT+03:00)

Hi,
My name is Eduard and I will help you with the problem.

Before starting checking the issue I have a question:
1) Did you use or are using currently ICanLocalize (ICL) translation service to translate your content?
2) Is the server where you install WPML production or is a clone/staging copy(and if you have copied the database from another environment).

Both answers will help us to proceed with the next steps.

Thanks and best wishes,
Eduard

March 6, 2026 at 12:35 pm #17877805

mariusS-7

Was a fresh install, cleaned everything from WPML and did a new install, then noted this is the live website but deleted/refreshed, I guess, the translation services, I never used ICanLocalize.

March 12, 2026 at 5:09 pm #17893425

Eduard Pleh
WPML Supporter since 12/2025

Languages: English (English )

Timezone: Europe/Riga (GMT+03:00)

Hello again,

As it is fresh install, I can clean it up and investigate why it happened.

Can we get access to the site where we can check out for the problem? I will set up next reply for you as private, so you can share the credentials safely. You can remove them once we will be done with the investigation.

Thanks and best wishes,
Eduard