Our chat yesterday did not result in a solution. we were told the ticket was escalated to the advanced team and that we would hear back with the solution from them via email. vahana.freehorse@gmail.com
no email has come. then I checked the ticket just incase. there was a reply but no solution.
we are in the middle of paid ad and post campaign so we are loosing money here by the minute.
We paid for a lifetime membership. your plugin broke we need this fixed ASAP.
I’m sorry to hear that you’re experiencing this issue. Please note that we are already assisting you in your original support ticket, where Lucas has provided a solution.
Kindly review his reply and continue the discussion in that original support ticket so we can keep everything organized and assist you more efficiently.