Background of the issue:
I am trying to translate the Home page of the site from Italian to English. The page had already been duplicated in the past, so I no longer see the “+” icon to add a translation — only the pencil icon to edit it. Link to a page where the issue can be seen: hidden link
Symptoms:
When clicking on the pencil icon, I expected to access the editor to modify the English translation of the Home page. Instead, I get the following error message: “WPML attempted to translate this page three times and failed. To resolve the issue, please contact WPML support.” So it is not possible to access or modify the English translation of the page.
Questions:
Why am I unable to access the editor to modify the English translation of the Home page?
What does the error message 'WPML attempted to translate this page three times and failed' mean?