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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 9 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 3 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
June 11, 2024 at 7:33 am #15724827

timoM-10

Contact Form is still not working fine

Please, take a look at this ticket: https://wpml.org/forums/topic/contact-form-7-is-right-now-not-sending-the-forms-that-have-been-submitted/

June 11, 2024 at 8:05 am #15725150

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, please let me know your findings after trying these (as discussed over the chat):

- Whitelisting of domains.
- Checking with only WPML, CF7, CF7ML and a default WordPress theme like 2024 or 2021.

And I'll try my best to help you further on the matter.

Regards.

June 12, 2024 at 7:10 am #15729581

timoM-10

Hi Waqas,

The site is hosted under a very strict IT Security System, and they told me that cloudfront.net is too big to just be whitelisted.

They asked me if I could have specific domain from the vendor.

Can you assist here?

June 12, 2024 at 10:46 am #15730972

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

You can find the specific cloudfront domain in wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/repositories.xml, which, at the moment is d2salfytceyqoe.cloudfront.net

Once that's done, please also let me know about:

- Checking with only WPML, CF7, CF7ML and a default WordPress theme like 2024 or 2021.

June 13, 2024 at 7:33 am #15734507

timoM-10

Hello Waqas,

I'm still trying to manage all the whitelisting process with the IT team. Once this is done, I'll start with the other test, ok?

I'll let you know. Thank you!

June 13, 2024 at 7:47 am #15734541

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, please take your time and let me know when you're ready to proceed further, thanks.

June 14, 2024 at 10:31 am #15739603

timoM-10

Hello again, Waqas.

The IT Security Team is asking me if hidden link is going to change in the future.

June 14, 2024 at 12:01 pm #15739996

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Well not very sure, but this has been the same for some time and should stay. You can always find that specific one in wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/repositories.xml (as mentioned earlier).

June 17, 2024 at 10:54 am #15744803

timoM-10

Hello Waqas,

The IT Team has communicated with me that the URL was already whitelisted.

Unfortunately, the contact form is still not working.

So now I'm going to try your second suggestion.

I'll let you know the results.

June 18, 2024 at 8:02 am #15747760

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

That's great, please take your time and let me know your findings, thanks.

The topic ‘[Closed] Contact Form is still not working fine’ is closed to new replies.