Skip to content Skip to sidebar

Home › Support › English Support › [Closed] Critical error when opening pages area

[Closed] Critical error when opening pages area

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 - -
- - - - - - -

Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
March 24, 2024 at 10:05 am #15443715

maciejK-25

Hi,
When my WPML is activated and I try to open pages or posts area I get critical error. I tried disabling other plugins and switching to basic WordPress templates, but it didn't help. Can you help me somehow?

error.png
March 24, 2024 at 3:31 pm #15443975

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

The topic ‘[Closed] Critical error when opening pages area’ is closed to new replies.