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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by Minesh 1 year, 5 months ago.

Assisted by: Minesh.

Author Posts
January 18, 2024 at 5:28 am #15197746

omari-3

Hello I can't translate the contact form automatically in WPML

January 18, 2024 at 5:55 am #15197766

omari-3

its does show me contact form option please check attached screenshot

Screenshot 2024-01-18 112359.png
January 18, 2024 at 6:43 am #15198067

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the WPML support. I would be happy to help you.

Can you please share bit more details what contact for you want to translate. What contact form plugin you are using and what is the exact issue.

In addition to that - Can you please send me debug information of your site:
- https://wpml.org/faq/provide-debug-information-faster-support/#how-can-i-get-my-sites-debug-information

January 18, 2024 at 7:20 am #15198169

omari-3

Why is it not translating country and search bar text? Read more button text on the blog?

Screenshot 2024-01-18 124921.png
January 18, 2024 at 9:30 am #15198866

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please send me debug information of your site:
- https://wpml.org/faq/provide-debug-information-faster-support/#how-can-i-get-my-sites-debug-information

Also - You did not answer the question, what contact form plugin you are using?

"Read More" button does not looks like part of the contact form. Can you please share problem URL and admin access details.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
=> hidden link

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

Please refer to the following links for more details about our private information sharing policies.
=> https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Your next answer will be private, which means only you and I have access to it.

January 18, 2024 at 12:55 pm #15199804

omari-3

Please review all pages of the website. I am attaching a screenshot of country dropdown, which is not translated

Screenshot 2024-01-18 182318.png
January 19, 2024 at 1:40 pm #15205185

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As per our support policy, we entertain only one issue per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery.

As this ticket is about translating contact form, Can you please share bit more details what issues you are facing with the contact form? Does all fields (labels) added to contact form does not translated?

The topic ‘[Closed] Hello I can't translate the contact form automatically in WPML’ is closed to new replies.