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Last updated by freelancerI 2 weeks, 4 days ago.

Assisted by: Lauren.

Author Posts
March 21, 2025 at 2:16 pm #16844965

freelancerI

Background of the issue:
I am trying to translate the default language of my website from Albanian to English. The page in question is 'listimet' on my staging website: hidden link. I am using WPML for this purpose.

Symptoms:
When I switch the language toggle to English, an error appears indicating that the page is not 100% translated.

Questions:
How can I ensure the page 'listimet' is fully translated into English using WPML?
What steps should I follow if the language toggle displays an error on the translated page?

March 21, 2025 at 4:05 pm #16845576

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please let me know the results after following the exact steps to resend the page to translation.

1. Go to WPML -> Translation Management -> Translation Jobs and cancel the in progress job. If there is no in progress job, continue to the next steps.
2. Edit the default page. Make any small change and update the page.
3. Go to WPML -> Translation Management and send this page to the translation basket. Tick the checkbox, scroll down and click translate, then you will see the translation basket tab.
4. Click the translation basket and send the page to yourself as a translator.
5. Go to WPML -> Translations and take and translate the page. Save the translation 100% and then let's see if the correct content shows.

March 21, 2025 at 4:55 pm #16845823

freelancerI

Hello Lauren,
i followed steps above but I in the page listimet but I seeing again raw JSON data instead of translatable text.

Screenshot_5.png
March 21, 2025 at 9:27 pm #16846496

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

March 22, 2025 at 12:22 pm #16847463

freelancerI

After bug analyse I understand way it don't works now I fixed it.