[Resolved] Language switcher not apearing on web

Hi there.

Can you please let me know if you translated the content already?

Because if the content was not translated already, the language switcher will not show.

Please check if the page that you are looking at has been translated - or if the translation has been published and is not in "draft" mode or "under review" status.

When you are in the "Pages" WordPress main page in the backend, next to the default langauge pages, on the column from the right side that is dedicated for the existing translations for a page, you should see a "pencil" edit icon in case the translation has been published. If you are seeing an eye icon or a gear icon or a sync circled arrow icon, then the translation is not published yet.

Eye icon means that you need to review and accept the translation first in order to be published.

Gear icon means that the translation is not saved yet, something is bugging out. You can try to click it, make sure that at the bottom it is mentioned that the translation is 100% complete and the ntry to resave.

If there is a circled arrows sync icon, that means that there has been an update in the main language and that you need to click it and resave the translation.

Also, the language switcher can be created from inside WPML > Languages > Menu Language Switcher section (if you want to add a language switcher in the menu):
https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Please let me know how that goes.

Kind regards,
Mihai Apetrei

Hi there, and thank you for the update.

There's a chance the current theme or (at least) one of the active plugins imposes specific limitations, and maybe there are specific steps that need to be taken for the language switcher to show up in the menu.

I'm more than happy to take a closer look and see if I can do anything to help you accomplish your goal.

Please create a full website backup and then share the site credentials in the private fields I am enabling below.

Hi there.

I went to WPML > Languages, and no language switcher was created in the "Menu Language Switcher" section.

I created it, and it seems to show correctly and doesn't disappear, exactly like the one in the footer.

Please let me know if you can see it on the site correctly now.

Mihai

Hi there.

It was missing again from here (hidden link) that's why it is not showing.

This section doesn't need to be touched; if the language switcher is removed from that section, it will stop showing.

I added it again for you now.

I see.

There's a chance that (at least) one of the currently active plugins (or the active theme) is causing that whenever you take specific actions regarding the menus.

Can you please create a full website backup and let me know if the issue is still happening even when only the WPML plugins are active and you are using a default WordPress theme?

Please try the following steps so that we can test for a compatibility-related issue:

- create a full website backup

- disable all plugins except WPML and its add-ons

- check if the issue is happening again

- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:
- leave all the non-WPML plugins deactivated

- switch to a default theme like TwentySeventeen

- try to recreate the issue now

If you can, it would be best to do this in a staging (testing) environment.

Please let me know how that goes and if following these steps solved your issue or brought any change in the behavior.

I will be waiting for your response.

Sure! My pleasure.

I changed the language switcher from the menu position into a dropdown, and I hid the language switcher in the footer area.

Because you are using a caching plugin, you must clear the cache after making these changes so that they can be reflected in your browser "Purge all". Alternatively, you can reload the page multiple times until the cache is cleared.