We've translated our website into German, but we've encountered some issues with our meta tags. Despite attempting to edit the translated strings, we're unable to make the necessary changes in the original language. Could you assist us in making these specific alterations? This problem is causing a loss of traffic to our website, so prompt assistance would be greatly appreciated.
1. When I select the English Language then the translation in both shows German and the editable option is German here. Uploading image below "4.png"
2. When I select German Language then the translation in English is correct. But we need to set all the language in default English. In the future, we need more translation languages, and going with one language English and the other secondary language is easy to look afterwards also. Uploading image below "3.png"
Please suggest to us the solution to convert all to default English and then the translation is done in German. For now, it is getting messy for us to check with the original language and make the changes.
For eg: we have this breadcrumb whose logo is English but the language is German. hidden link
But when we change the logo to German and language then it is working fine. But we want both the Logo and text in English for all the strings. hidden link
Please share the updates here and how can we change this as we have too many strings so we can't see this one by one manually.
When checking this on yoast it is showing the German language. But, we have changed the Yoast settings multiple times but it is again translating back to German. We have discussed the same thing with the Yoast team and they said that this fluctuation is coming from WPML strings.
Certainly, we're encountering identical problems in German and English. However, it's unpredictable; sometimes the issue arises after a login/logout sequence, while at other times, it resurfaces spontaneously within a few hours, even without any login/logout activity.
I made adjustments to certain string translations using WPML yesterday, yet today, they've reverted back to their previous settings.
We've prepared a video for your reference, although it's not on Loom. Nonetheless, it demonstrates how the metrics undergo automatic changes following updates.
Indeed, the same problem persists in the Dutch language as well. Despite making adjustments and refreshing the settings, it reverts back to the previous state.
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The situation has become increasingly frustrating as we're experiencing significant traffic loss due to this issue. Please assist us in finding a solution to overcome this challenge ASAP.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
I attempted to replicate the issue on the provided sandbox URL (hidden link). I configured the Meta Description via the link (hidden link), but encountered no problems.
After translating it to English via the following link: hidden link
Upon reloading the page at hidden link, the translation remained unaffected.
Could you verify this on my sandbox?
If the issue persists, could you please perform the following checks on your website:
1. Activate only WPML plugins alongside Yoast and WPML SEO to determine if there's an interaction issue with other plugins.
2. Set the theme to a WordPress default like Twenty Twenty to ascertain if there's an interaction issue with your theme.
If the problem persists after these steps, could you proceed with the following:
Sure, As we are still facing the issue on our end we will share the duplicator details but as we can see this plugin is charging us to exclude the media files.
Can you please suggest some free plugins to make the duplicate and process here?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Can you please try the following (so try reproducing the issue):
1. Deactivate all plugins except for WPML and Yoast to check if there is an interaction issue with other plugins.
2. Change your theme to a WordPress default theme, like Twenty Twenty, to check if there is an interaction issue with your current theme.
3. Provide WordPress credentials so I can create the package myself (will use Duplicator Pro). Your next reply has been marked as private.
I will then escalate the case along with the package to our 2nd tier team.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Can you assist with creating Duplicator package? hidden link
I see there are some folders which I believe are development websites? Please exclude them all, only include what is necessary for this site the function, so make sure to exclude media files, backups, etc. I am not sure exactly how this is set so if I try this myself there is a chance I will miss something.
The package should not exceed more than 1GB from what I see (given the size of the database, which is slightly bigger).
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