Home›Support›English Support›[Waiting for user feedback] PRoduct attribute taxonomy translations - everything is translated but the product variations disapp...
[Waiting for user feedback] PRoduct attribute taxonomy translations - everything is translated but the product variations disapp...
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Background of the issue:
product attributes are previously translated using WPML, but the variations on the products disappear in other languages other than master language. This issue requires me to resynchronize the products almost daily.
Symptoms:
Product variations disappear in other languages despite the attributes being translated.
Questions:
Why do product variations disappear in other languages after translation?
How can I prevent the need to resynchronize products daily?
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
