Split: Language Mapping Error

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with the translation status not updating after bulk edits, and automatic translation not functioning due to the default language not being mapped to a supported language. Additionally, some links on the page are not translating correctly.
Solution:
We recommend checking the WPML > Translation Management > Translation Tools > Automatic Translation Engines section to ensure that a translation engine is active. In this case, we activated DeepL, but you should activate the engine you previously used. After activating the appropriate engine, retry the steps previously mentioned. If the problem persists, it might be due to outdated information or a different issue. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve the issue, please open a new support ticket at WPML support forum for further assistance.

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This topic is split from https://wpml.org/forums/topic/links-in-elementor-text-editor-widget-are-not-translated/

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by danieleP-41 2 weeks, 6 days ago.

Assisted by: Christopher Amirian.

Author	Posts
July 15, 2025 at 2:32 pm #17238421
danieleP-41	Thanks for the reply, I tried with your method but the problem is that if I do the bulk edit as you showed me, the translation status doesn't change. The icon still shows the pencil. Also if I go to the Translation Management page I get this message: "Your default language, Italian, must be mapped to a supported language in order to use automatic translation" and I can't use automatic translation. I also tried to edit a page inside elementor to force the translation status. If I do that and I save the translation again, I see that some links get translated and some don't. For example in hidden link the "Tree cutting" link is translated but the "Equipment" is not.
July 15, 2025 at 2:38 pm #17238502
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you. I checked the live website and went to WPML > Translation Management > Translation Tools > Automatic Translation Engines and found out that none of the translation engines were active. For now I enabled DeepL but I do not know what was the correct engine that you used before. Please make sure that you enable the engine that you used before and follow the same steps I mention edin the previous ticket. Thanks.
July 16, 2025 at 7:56 am #17240360
danieleP-41	Now automatic translation is enabled. I didn't have any engine previously selected.