Translations have roll back to older versions without explantions

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing issues where translations revert to older versions or to automatic translations, even though you have stopped the automatic translation process.
Solution:
If you're facing this issue with specific phrases or words reverting, we recommend using a glossary to manage your translations more effectively. A glossary can help ensure that your preferred translations are used consistently. For guidance on setting up and managing a glossary, please visit how to create and manage glossary entries.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Exception

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 month ago.

Assisted by: Andrey.

Author	Posts
December 12, 2024 at 9:03 am #16506707
lukasS-37	Background of the issue: I am trying to edit translations and ensure they stay the way I've edited them. The issue can be seen on this page: hidden link. Symptoms: Translations have rolled back to older versions without explanation. Some translations keep reverting to the automatic translation version, even though I stopped the automatic translation. Questions: Why do translations keep reverting to older versions? How can I ensure my edited translations remain unchanged?
December 12, 2024 at 12:27 pm #16507716
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I’m sorry that you ran into trouble with this. Could you please provide a step-by-step process accompanied by screenshots? This would help me observe and understand the issue more effectively. I also noticed that your WordPress installation has not been updated. Please make sure to update it, along with any relevant plugins and the current theme. Before making any changes, remember to back up your database first.
December 13, 2024 at 1:27 pm #16511543
lukasS-37	Hi Andrey: Here my step-by-step process: hidden link. Hope this helps. I have update my wp version and the plugins. Looking forward to hearing from you
December 13, 2024 at 8:47 pm #16512622
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your explanation. Am I correct in understanding that translation reverts for specific phrases or words? If that’s the case, have you considered using a glossary? Please take a look at how to use a glossary for accurate translations: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/ Have a lovely weekend.