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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML’s WP Menus Sync Feature to translate your menu, but after translation, the layout of the submenu is different. Initially, menu sync and string translation did not work, and after repeating the process, the menu was translated but the design broke, displaying the submenu differently. You are using Ubermenu, and it seems that the translated version falls back to default settings.
Solution:
We recommend checking the documentation provided by the developer of Ubermenu specifically for WPML compatibility and menu sync issues. Here are the links to the documentation:

These resources might provide the guidance needed to adjust the submenu settings for the translated menu.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 10 months, 3 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
July 31, 2024 at 11:28 am #16024048

data-marketing-innovationD

Background of the issue:
I did Use WPML’s WP Menus Sync Feature to translate my menu but when it got translate. the layout of submenu is different.
At first menu sync and string translate didn't work so i repeat the process again until somehow menu got translate but at the same time broke the design and display submenu differently. do you have any idea to fix this? how can i adjust submenu for translated menu.
i'm using ubermenu by the way so maybe it's something about setting that translated version fallback to default setting

Symptoms:
translate menu layout different from original

Questions:
How to fix menu to the same layout original

July 31, 2024 at 11:39 am #16024712

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

Can you please let us know if you had the chance to take a look over the documentation created by the developer of that plugin at the URLs below?

- hidden link

- hidden link

I think those might help so that is why I wanted to first make sure that you had the chance to go over the information shared there.

Mihai