Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 2 replies, has 0 voices.

Last updated by jasonK-19 1 week, 5 days ago.

Assisted by: Andrey.

Author Posts
March 4, 2026 at 9:03 pm #17873109

jasonK-19

Every time I try to enter the site key to activate the plugin, I get the error "Unable to parse data from service response."
I have tried setting it up as both a Production site and a Development site, and I have reset the site key a few times. Nothing is working.

March 4, 2026 at 9:56 pm #17873234

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

I will check with our team and let you know as soon as I have more information.

March 5, 2026 at 4:02 pm #17875642

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Could you please try again now and let me know how it goes?

March 5, 2026 at 5:13 pm #17875885

jasonK-19

Yes, this issue is now resolved. Thank you!