[Resolved] updating French-English pages not working
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing issues where your translated pages are not updating when the original French real estate listings change, it might be due to the WP All Import plugin not triggering the necessary 'save_post' WordPress hook that WPML relies on to recognize and translate new or updated content. Solution: First, ensure that after importing your listings, you manually trigger the 'save_post' hook. You can do this by going to the properties list, setting 'Screen Options' to show 200 items per page, selecting all items, and choosing 'Edit' from the 'Bulk actions' dropdown. Without making any changes, click the 'Update' button. This action should force the trigger of the 'save_post' hook, allowing WPML to detect and translate the updated content. Additionally, we recommend contacting the WP All Import support to inquire if they can provide a method to automatically trigger this hook after imports are completed. This would automate the process and reduce the need for manual updates.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please check related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket with us for further assistance.
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I'm having an issue with the translated page on my site.
I'm using wp all import to import real estate listings to the site. They are created in French, and then I set up automatic translation into English with WPML. I have some listings in French whose text or property prices may change over the months, but this isn't updated on the English-translated page. It seemed to me that everything was done automatically by checking the "Enable automatic translation" option + publishing without revision and in the "When deleting a post, also delete translations" + "When deleting a taxonomy (category, tag, or custom), also delete translations" settings. Isn't this supposed to take into account the deletion of my property pages?
Thank you for your help.
Symptoms:
The translated English pages are not updating when the French listings' text or property prices change.
Questions:
Hello,
I'm having an issue with the translated page on my site.
I'm using wp all import to import real estate listings to the site. They are created in French, and then I set up automatic translation into English with WPML. I have some listings in French whose text or property prices may change over the months, but this isn't updated on the English-translated page. It seemed to me that everything was done automatically by checking the "Enable automatic translation" option + publishing without revision and in the "When deleting a post, also delete translations" + "When deleting a taxonomy (category, tag, or custom), also delete translations" settings. Isn't this supposed to take into account the deletion of my property pages?
Thank you for your help.
Welcome to WPML support. It depends on how the update is added to the French version of the property.
If it is done manually inside the WordPress editor, and if you have the Play button enabled for automatic translation in WPML > Translation Management, the updated version should be translated automatically.
But if you add the update again via the all import plugin, it might be the problem as it does not trigger the post_save hook, which is needed to trigger the Need for translation update.
We usually ask the customers to make sure the Import/Export plugin is also installed and the syncing process is done there:
But as you do not import the translated version and use the automatic translation, I am not sure if the sync will do the same thing which is intended.
One last suggestion is to go to WordPress > Properties and select the imported products and click the Edit option from the top of the page to bulk edit the properties, then, without changing anything,g click the update button.
That will for sure trigger the need for update translation and the automatic translation should do the trick.
I do have automatic translation enabled in the wpml plugin, as you can see in the screenshot.
properties are automatically added/updated on the site via an xml file.
I installed the import/export plugin but I couldn't configure it because I don't have a translation to import into my xml file, all the properties are in French. So maybe I didn't understand some things in the wpml configuration.
In the properties that are created, we can clearly see that I have more translations in English than in French (I must have 47 properties in English), while in the wpml options, I have checked that the content must be deleted if the initial content in French is deleted. Can you tell me what I did wrong? I am a webmaster and I am not on my clients' site every day, this must be done automatically. Thank you for your help.
That is hard to know why there is more items than the original language as it might be something happened during the import that was not predictable.
The delete option should work when an original product/property is deleted.
For now what I suggest is that you manually delete any property in the translated version that has not original language and make sure you also empty the cache.
I would have a backup before doing so just in case.
Hello, I manually deleted the ads that were not automatically deleted. In wpml, in "When deleting a post, also delete translations", does this only concern blog posts or is it related to all content on the site? Since my properties are custom pages, does this work?
The option should work for the custom post types too. Please test by adding a sample custom post item and fake translate it. Then try to delete that item.
Hello,
For example, I have this new property that was created : hidden link,
except that it hasn't been automatically translated. As you can see in the screenshot, there's a + to add the translation.
I tested that on a clean installation, and it worked for me for a custom post type:
hidden link
If you go to Study and add a sample post and translate it and after that delete it, it will also delete the translation.
If this is not the behavior for your installation, I'd appreciate it if you could copy your website to a staging version, and get back to us with the login information by setting the next reply to private.
The reason that we want you to copy your website is to troubleshoot without the fear of breaking a live website.
I tested that on a clean installation, and it worked for me for a custom post type:
hidden link
If you go to Study and add a sample post and translate it and after that delete it, it will also delete the translation.
If this is not the behavior for your installation, I'd appreciate it if you could copy your website to a staging version, and get back to us with the login information by setting the next reply to private.
The reason that we want you to copy your website is to troubleshoot without the fear of breaking a live website.
Hello, thank you for your feedback. I'm working on creating a test version of the site and will share the connection with you. I'll take care of it this week. Thank you for your patience.
Thank you for your feedback. I understand how it works. However, if I understand correctly, when a listing is automatically created using my XML file, the English translation should be done automatically. For example, you can see that there's a property with a + sign for the English translation because it wasn't done automatically, and therefore the new property on the English version isn't done.
For deleting listings, it's my XML file that deletes unavailable listings when it's updated; it's configured like that. I've automated as much as possible so I don't have to return to my client's website every day.
Regarding listings that don't automatically create the English version, do you have any ideas? (I posted a photo of a property that isn't automatically translated.)
