Problem: El cliente desea saber el costo de traducir su sitio web TurismoVasco.com a un idioma utilizando WPML y tiene dudas sobre la compatibilidad con el tema Divi. Además, experimentó problemas al activar WPML, lo que afectó la visibilidad de contenido reciente en su sitio. Solution: Para estimar el costo de la traducción automática, el cliente debe seguir estos pasos: 1. Ir a WPML -> Administración de traducción. 2. Seleccionar parte del contenido para ver el número de palabras a traducir y utilizar la calculadora de costos disponible en https://wpml.org/es/documentation-2/traduccion-automatica-para-contenido-de-wordpress-con-wpml/precios-del-servicio-de-traduccion-automatica/#simular-el-precio-de-la-traduccion. En cuanto a la compatibilidad con Divi, WPML es completamente compatible y se recomienda seguir la guía de inicio en https://wpml.org/es/documentation-2/guia-de-inicio/ para configurar correctamente. Si el problema persiste o la solución proporcionada no es relevante debido a actualizaciones o diferencias en el caso específico, recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que se han instalado las últimas versiones de los temas y plugins. Para asistencia adicional, visite nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problema: Stai sviluppando un sito e, una volta completato, desideri trasferire il rinnovo della licenza WPML al tuo cliente per renderlo autonomo nei rinnovi. Non sei sicuro se trasferendo il rinnovo della licenza al cliente, manterrà tutte le caratteristiche incluse nel tuo abbonamento Agency. Soluzione: Le licenze trasferite sono per un solo sito ma includono tutte le funzionalità di WPML. Il rinnovo è di 39€ l'anno. Per più informazioni, visita qui.
Se questa soluzione non dovesse essere più rilevante o non risolvere il tuo caso specifico, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di controllare gli argomenti noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin.
Problem: You are developing a site and need to set up SEO for three different languages using WPML and the SEOPress plugin. You are unsure how to optimize SEO for different languages without creating separate pages for each language. Solution: If you're experiencing this issue, we recommend checking the WPML documentation on how to optimize multilingual sites for search engines using SEOPress. First, ensure you translate the global SEO texts as described here: Translating Global SEO Texts. Additionally, you should translate the page’s SEO attributes along with the page content. Detailed guidance can be found here: Translating On-Page SEO Attributes.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
Problem: You are unable to find where to sync product categories hierarchy among languages after the latest WPML update. Solution: We recommend you to synchronize your product categories hierarchy at WPML > Taxonomy Translation. For detailed guidance on translating WordPress taxonomies, please visit our documentation: Translating Post Categories and Custom Taxonomies.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is planning to migrate their WordPress site from Yoast SEO to Rank Math and wants to ensure full compatibility with WPML to avoid disruptions to their multilingual content. They are using WooCommerce Multilingual for product translations and have enabled Compatibility Mode in Rank Math for WPML. They are concerned about potential conflicts during the migration and how to handle database settings and SEO metadata. Solution: We recommend keeping WPML plugins activated during the migration to avoid conflicts. There is no need to manually back up or preserve specific database tables or settings tied to WPML/Yoast integration, as our WPML SEO addon supports both Yoast SEO and Rank Math SEO. This addon will help you translate SEO data from both plugins seamlessly. Post-migration, it is not necessary to re-synchronize translations for product variations and SEO metadata, as WPML handles these automatically. There are no known conflicts between Rank Math and WPML's multilingual SEO features that require adjustments. However, we recommend consulting the Rank Math support team for specific migration steps from Yoast to Rank Math.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket with us.
Problem: You are using WordPress with WPML and have set up a second language. You want the second language version of a page to translate independently automatically when using the copy language page function, without manually clicking 'Translate Independently'. Solution: Currently, there is no bulk option to set pages to translate independently automatically. However, you can achieve a similar result by following these steps: 1) Ensure that the WordPress Editor is set as the translation method in the right sidebar of the original content. 2) Click the "+" icon to open the translated post in the WordPress Editor. 3) The post will initially appear empty. Click "Copy from English" in the right sidebar to copy the original content into your translated post or page. You can then edit it as needed. For more detailed guidance, visit Displaying Untranslated Content on Pages in Secondary Languages.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: Der Kunde hat deutsche PDFs auf der Unterseite 'Downloads' in WPML über Media Translations den englischen PDFs zugeordnet, damit diese auf der englischen Seite angezeigt werden. Einige Links zu den englischen PDFs sind nicht anklickbar, und andere zeigen weiterhin die deutschen PDFs an. Solution: Wenn Sie dieses Problem erleben, empfehlen wir Ihnen, die 'Downloads'-Seite im Übersetzungseditor zu bearbeiten. Geben Sie im Suchfeld 'http' ein, um zu überprüfen, ob die URLs angezeigt werden. Wenn ja, vergleichen Sie diese Übersetzungen bitte mit den Quell-URLs in der Mediathek. Sie können die Sprache in der Mediathek in der oberen Admin-Leiste ändern, um die korrekten URLs sicherzustellen.
Diese Lösung könnte aufgrund von Aktualisierungen oder spezifischen Umständen in Ihrem Fall irrelevant sein. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: The client is experiencing an issue where the translation progress bar stops at 0% and no English pages are displayed in the page overview, despite having content in the translation manager. Solution: We recommend performing the following steps on your live site: 1) Navigate to WPML → Support → Troubleshooting (Direct Link) 2) Execute these actions: - Clear cache in WPML - Remove ghost entries from translation tables - Correct element_type sorting - Fix WPML tables collation - Synchronize local job ID with ATE jobs - Set language information - Cancel pending automatic jobs
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
