A page builder block loses its original design after translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where updating a block of text in the French version of their website causes the styling (fonts, alignment, spacing) to be lost on the frontend. Additionally, after editing, the page appears in the Translation Queue with the status 'In progress', and even when marked as complete, the styling does not always return correctly.
Solution:
We recommend resaving the translated page without making any changes to see if the issue resolves itself, as it did with the homepage in this case. It's possible that a specific module on the page is interfering with the proper saving of edits. If you're experiencing this issue on other pages, try the same approach of resaving without alterations. If the problem persists, it might be due to outdated themes or plugins, or a known issue.

Please check the related known issues and ensure you have the latest versions of your themes and plugins installed. If this solution does not apply or is outdated, we highly recommend opening a new support ticket for further assistance. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/two-issues-with-divi-pages-and-wpml-translations-forced-queue-step-and-story-page-not-show/

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by paulJ-8 5 days, 22 hours ago.

Assisted by: Kor.

Author	Posts
July 4, 2025 at 12:55 am #17199579
paulJ-8	Thank you for your help — I confirm that the page is fully translated now. However, I have another issue: When I update a block of text in the French version (because we were not satisfied with the automatic translation), the styling (fonts, alignment, spacing) of this block is lost on the frontend. You can see the problem on our Home page, specifically in the section with the title “The Essence of LAYÂN”. When I change the text in French and save, the block loses its original design. After that, the page appears in the Translation Queue with the status “In progress”, but even when I mark it as complete, the styling does not always return correctly. Could you please clarify: What is the correct way to manually update a translation like this without breaking the Divi layout styling? How should we handle pages that stay stuck “In progress” in the queue after editing — is there a recommended step to force a proper regeneration? Thank you very much for your help and your clear instructions. Best regards, Paul
July 4, 2025 at 9:49 am #17200851
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I’ve resaved the translated homepage, as shown in the attached screenshot, without making any changes, and it appears to be working fine now. I’m not entirely sure what caused the issue, but you can try editing other pages to see if they save correctly. It’s possible that a module on the homepage is preventing it from saving properly after edits.
July 4, 2025 at 2:39 pm #17202267
paulJ-8	Thank you, the problem is solved.