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Supporter timezone: Africa/Cairo (GMT+02:00)
Tagged: Exception
This topic contains 4 replies, has 0 voices.
Last updated by Osama Mersal 15 hours, 50 minutes ago.
Assisted by: Osama Mersal.
Author | Posts |
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January 29, 2025 at 4:21 pm #16647768 | |
gregorB-9 |
Background of the issue: Symptoms: Questions: |
January 30, 2025 at 8:46 am #16649909 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please try the following steps: 1- Go to WPML-> Theme and plugins localization, select your breadcrumbs plugin, and scan it Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/) 2) Could you please share your Debug information with me? Best regards, |
February 1, 2025 at 3:38 pm #16658550 | |
gregorB-9 |
Hi, could someone help me find breadcrumbs, because they are not where you wroti it should be. Could someone login and check? Thank you! |
February 2, 2025 at 9:29 am #16659684 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
February 3, 2025 at 7:57 am #16661239 | |
gregorB-9 |
hi, how can i send you the credentials? Jana |
February 3, 2025 at 8:23 am #16661384 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Jana, Please add your credentials to the private form. (hidden link) Best regards, |
February 3, 2025 at 9:37 am #16661921 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Please check if the Breadcrumbs for Home is translated correctly. You can find the string in hidden link">String Translation to edit the translation. Best regards, |
February 3, 2025 at 9:46 am #16662027 | |
gregorB-9 |
It is....where di you find them? I searched probably 10 times and I could not find it. Thank you so much!! I have one more question. Do you know if I can translate also newsletter this its from Brevo in the footer? New threads created by Osama Mersal and linked to this one are listed below: https://wpml.org/forums/topic/translate-the-newsletter-form/ |
February 3, 2025 at 9:53 am #16662037 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, 1) I searched in String Translation and found it without any additional steps. 2) We try to keep one issue per ticket in our forum. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster. Therefore, I've split the other issue and created a new ticket with this issue. Best regards, |