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This topic is split from https://wpml.org/forums/topic/translating-page-in-default-language/
Tagged: Exception
This topic contains 30 replies, has 0 voices.
Last updated by Otto 1 month, 2 weeks ago.
Assisted by: Otto.
| Author | Posts |
|---|---|
| October 7, 2025 at 5:18 pm #17465016 | |
|
jonathanH-21 |
OK thanks. I will double check my client uses this. They have also mentioned about not always being able to add the button links on the side by side editor. Have you replicated this? My client is going to do a screen record tomorrow of the issues. Could i share this with you? Thanks |
| October 7, 2025 at 5:20 pm #17465019 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Jon, Can you elaborate on how the button link is added to the page? Please share the screencast here so I can understand the issue. Best Regards, |
| October 8, 2025 at 3:15 pm #17467847 | |
|
jonathanH-21 |
Hi Here is a video my client recorded updating the button text and link and it not showing the update on the frontend: hidden link |
| October 8, 2025 at 3:32 pm #17467883 | |
|
jonathanH-21 |
This is the link in the video - hidden link |
| October 8, 2025 at 5:12 pm #17468391 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, It looks like at some point the translations were done mixing the WP editor and WPML's Classic Translation Editor. At this point, you have two options: 1. 2. Please give it a try and let me know how it goes. ❌ Please make a full website backup before proceeding ❌ Best Regards, |
| October 9, 2025 at 3:36 pm #17472101 | |
|
jonathanH-21 |
Hi Thanks for the reply. I think a few of the posts were translated by my client using a mixture of the editors as this was the only way to add the Welsh link to the button, as the button link field wasn't showing in the side-by-side editor. Do you know why this is happening so they can prevent it happening on future resource posts? Thanks |
| October 9, 2025 at 6:15 pm #17472508 | |
|
Ilyes Supporter
Languages: English (English ) French (Français ) Arabic (العربية ) Timezone: Pacific/Easter (GMT-05:00) |
Hello, Otto is currently on holiday, I will take care of your request in the meantime, Mixing editors is prone to issues, you might lose translations and when you resave translations, it will revert any edits your did manually using the site editor, If the link in internal, WPML should adjust and translate it automatically, With the Classic Translation Editor, you cannot see the URL unless you change some of the settings on how WPML treats these fields, and by default, it is adjusted automatically. So two ways to avoid this : 1- If the link is internal, WPML should translate it automatically, we need to debug this if it is not working 2- Change the field settings so WPML can load it in the translation editor Best, |
| October 10, 2025 at 2:05 pm #17474731 | |
|
jonathanH-21 |
Hi How can i change the setting you mentioned in step 2? The button links are sometimes to pdfs so not internal pages. Thanks |
| October 10, 2025 at 2:51 pm #17474955 | |
|
jonathanH-21 |
Hi I am now having problems translating this post: hidden link I first deleted the Welsh post, emptied trash and started a fresh translation of the post using the WPML editor. I click the + symbol to start the translation, i then get the wpml side-by-side editor. If i go through the translation again, all my Welsh text is already there and is 100% completed. I click save again and the same happens. Can you have a look please? I have already provided Admin access. Thanks |
| October 10, 2025 at 3:31 pm #17475094 | |
|
Ilyes Supporter
Languages: English (English ) French (Français ) Arabic (العربية ) Timezone: Pacific/Easter (GMT-05:00) |
Hello, I found your site access on your previous ticket, I will take a look and get back to you soon, Best, |
| October 13, 2025 at 8:53 am #17478802 | |
|
jonathanH-21 |
Ok thanks! |
| October 14, 2025 at 8:48 am #17482390 | |
|
jonathanH-21 |
Hi. Have you had chance to look at this please? Thanks |
| October 14, 2025 at 1:32 pm #17484247 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Jon, Please apologize for the delay. There was a holiday in many countries yesterday and we are catching up. I purged SG cache and then went to WPML -> Support -> Troubleshooting and clicked on: Clear the cache on WPML and Remove ghost entries from the translations table. After this I managed to save the translation and it remained translated. Please check it. Best Regards, |
| October 15, 2025 at 12:12 pm #17486986 | |
|
jonathanH-21 |
Hi I just checked the Welsh version of the link mention above and the content is in English: hidden link Can you have a look please? Thanks |
| October 15, 2025 at 1:49 pm #17487237 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Jon, Please apologize, I focused on the issue of the translation not saving. Now, as far as I can see, it works and you can edit it. If it's possible for you, can you please edit and complete the translation again? After this, it should work. Best Regards, |