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Tagged: Exception
This topic contains 11 replies, has 1 voice.
Last updated by Marcel 5 days, 4 hours ago.
Assisted by: Marcel.
| Author | Posts |
|---|---|
| March 3, 2026 at 3:25 pm #17869151 | |
|
celyphosC |
in the morning i was talking with someone from support that told me that when i change something in english version hidden link however i changed images in english |
| March 3, 2026 at 3:41 pm #17869262 | |
|
celyphosC |
please reply |
| March 5, 2026 at 3:38 pm #17875529 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
Hi, if it changes automatically is depending the exact settings (like automatic translation). I would eventually also need to request temporary access (WP-Admin and FTP) to your site Your next answer will be private which means only you and I have access to it. ❌ Please backup your database and website ❌ ✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. ✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen Best Regards, |
| March 10, 2026 at 12:53 pm #17885511 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
Hi, You accidentally published your credentials publicly. I have censored them for privacy and security reasons. Please submit them again using the activated input field, as you need to accept the disclaimer and a backup before we are able to access the information (GDPR reasons). This also ensures that the provided credentials are automatically deleted once the ticket has been resolved. Thank you for your understanding. Best regards, |
| March 11, 2026 at 12:37 pm #17888593 | |
|
celyphosC |
any news? |
| March 11, 2026 at 2:25 pm #17889220 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
Hi, it seems your staging is not reachable: 502 Bad Gateway. Could you please check this? Best Regards, |
| March 12, 2026 at 11:20 am #17891978 | |
|
celyphosC |
please reply asap it has taken ages |
| March 12, 2026 at 2:51 pm #17892701 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
Hi, I made a small update to the content in the default language to force a refresh, and it looks like the changes have been applied successfully. Could you please check on your side to confirm that everything is now updated? hidden link Best regards, |
| March 18, 2026 at 11:39 am #17907859 | |
|
celyphosC |
still not resolved |
| March 19, 2026 at 2:13 pm #17911381 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
Hi, the issue here was that the translation needs to be completed first. Attached is a screenshot showing the state of your translation, which indicates that an update to the Greek version is still pending. Once the editor is saved with the translation at 100% and the icon changes to the pencil symbol, it works as expected on hidden link. Best regards, |
| March 19, 2026 at 3:56 pm #17911839 | |
|
celyphosC |
it is like that |
| March 19, 2026 at 4:27 pm #17911945 | |
|
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+01:00) |
That is a different page. We were discussing the home page, so please don’t mix different questions. Make sure all pages are completed to 100% so that the pencil icon appears. 🙂 Best regards, |

