This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to edit a translation but are being redirected to your admin dashboard instead of the translation editing page. Solution: We recommend running the troubleshooting option "Set Translation Information". You can find this by navigating to WPML > Support > Troubleshooting in your admin dashboard. This should resolve the redirection issue. Please verify if the problem persists after performing these steps.
If this solution does not apply to your situation, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
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Background of the issue:
I am trying to edit a translation but sometimes I am redirected to my admin dashboard page. The issue can be seen on this page: hidden link
Symptoms:
Instead of being able to edit the English translation, I am redirected to the dashboard admin.
Questions:
Why am I being redirected to the admin dashboard when trying to edit a translation?
How can I fix the redirection issue when editing translations?
It looks like you're translating the page manually and not with the Advanced Translation Editor.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I ran the troubleshooting option "Set Translation Information" here in WPML > Support > Troubleshooting link hidden link and the issue is fixed. Could you please check?
