Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 -
- 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 11 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author Posts
June 30, 2024 at 2:16 pm #15862500

tonyaL

Background of the issue:
I am trying to update some fields set to 'translate' in WPML, but they won't update and revert to their previous values. You can see the issue on this page: hidden link and screen recording here: hidden link

Symptoms:
Fields set to 'translate' won't update and revert to their previous values after attempting to update them.

Questions:
Why won't the fields set to 'translate' update?
Would it be best to supply a login for you to test and check the back-end fields?

July 1, 2024 at 6:37 am #15865854

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Tonya,

Thank you for contacting WPML support, I’m happy to help you with this issue.

According to the debug info, I see you are using the Advanced Translation Editor (ATE) to translate content on your site. So I suggest you edit the page in the original language English > Make some changes to the field content > Save and update the translation in ATE and see if it helps.

Also, the translation preference of some wrapper fields like Repeater, Flexible Layout, Group ... should be set to Copy.

Looking forward to your reply.
Thanks

The topic ‘[Closed] Fields set to translate won’t update’ is closed to new replies.