I need support on my ticket

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Assisted by: Mihai Apetrei.

Author	Posts
December 7, 2024 at 1:48 pm #16488423
frankK-24	<b>Background of the issue: </b> I need support on my ticket for the site hidden link. Check out my previous ticket. The support is taking too long! <b>Symptoms: </b> Need support. <b>Questions: </b> I need support on my ticket.
December 7, 2024 at 5:42 pm #16488709
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. I want to let you know that we are dealing with a very busy queue at the moment, and it can take longer than usual to get a response to your ticket: https://wpml.org/forums/topic/product-categories-3/ The response you initially got was a first response, meant to offer quick help or gather extra information until a colleague was assigned to the ticket. However, that ticket has not been assigned to a colleague yet. Also, please note that on the weekends, very few people from the team are working, so we will do our best to respond as quickly as possible to that ticket. Please wait. Thank you very much for your understanding and cooperation. Mihai Apetrei

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