This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to continue translating because they have reached a $100 billing limit and are experiencing an automatic block.
Solution:
We recommend the following steps to remove the restriction and continue translating:
1. Go to your pages or posts and select one with substantial untranslated content.
2. Click the '+' to add a translation.
3. In the Advanced Translation Editor (ATE), you will see a 'not enough credits' message with a 'Get more credits' link.
4. Click on 'Get more credits' to access the payment option and proceed with the payment.
Alternatively, you can temporarily disable the pay-as-you-go mode, make the payment, and then re-enable it to lift the restriction.
If this solution does not apply to your situation, or if it is outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 11 months ago.
Assisted by: Mateus Getulio.
