This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to display one image on a translated page, despite having translated all content, including images. The issue was suspected to be related to incorrect settings in the PHP file for image translation preferences.
Solution:
We recommended checking the translation settings for custom fields, specifically ensuring that images are set to COPY rather than 'Copy-once' or 'Translate'. For detailed guidance on setting the correct translation preferences for field types, we advised visiting the following documentation: Recommended Custom Fields Translation Preferences for ACF and WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at the WPML support forum.
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