This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to import listings to a staging site using WP All Import and WPML. The process works well for the English version, but issues arise with images not being attached to listings in other languages when translated automatically by WPML. The client wants to use the same image across all languages without translations. The current settings are: Gallery is set to copy, and Media is set to not translatable, which causes the media translation settings not to appear on the Settings page.
Solution:
We recommend setting Media to translatable to ensure images are properly attached to listings in all languages. After importing the listings in the default language, the client should edit the post and ensure that the 'duplicate image' option is checked under the Media attachment section in the sidebar. Additionally, it's important to verify that both duplicate options are checked in WPML > Settings > Media. This configuration doesn't create new files but makes database entries to link images across languages.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Last updated by 9 months, 2 weeks ago.
Assisted by: Dražen.
