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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 11 replies, has 2 voices.

Last updated by jiriJ-8 1 year, 1 month ago.

Assisted by: Kor.

Author Posts
April 23, 2024 at 4:36 pm #15557584

jiriJ-8

I´m strugling with translation menu and submenu. The translation showed me the same string as in the default language. I tried to make new menu for every language manually but than it rewrite to all languages.

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/issue-with-translation-menu-and-submenu/

April 23, 2024 at 4:50 pm #15557613

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket and I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

April 25, 2024 at 8:50 am #15564207

jiriJ-8

Hi, from which country do you connect from?

April 25, 2024 at 9:36 am #15564398

jiriJ-8

Try it now. Thanks

April 26, 2024 at 5:52 pm #15571652

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your patience.

I apologize for the delayed response. I wanted to inform you that I'll need a bit more time to investigate this further. I'll get back to you as soon as possible!

April 29, 2024 at 6:14 pm #15578510

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your understanding.

I regret the inconvenience caused by the delays. Upon review, I can synchronize the menus for you, with the exception of those featuring custom menu icons. Unfortunately, it appears that these custom menus with icons do not support the menu sync feature offered by WPML. Here are the steps you can take to manually translate the menus for your other languages shown in the screen recording here hidden link

Could you give this a try and let me know how it goes?

April 30, 2024 at 6:25 am #15579326

jiriJ-8

Hello Kor,

thank you. I added the last language and translated all. There are also credits if you need to translate and synchronize the menu. Can you please do it for me? I will add the icons later. Thank you
Regards
Lena

May 1, 2024 at 3:46 pm #15584425

jiriJ-8

Hi,

why one part of the menu isn´t translated if I change it to other languages?

de.png
magyar.png
May 1, 2024 at 6:56 pm #15584804

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you tell me how it should be called in German and Magyar? Please list it here and I will complete the translation for you.

May 2, 2024 at 5:16 am #15585416

jiriJ-8

Hi Kor,
if needs to be translated here (see attached print screen), I will do it.

Snímek obrazovky 2024-05-02 071506.png
May 2, 2024 at 8:01 am #15585997

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Yes, that's the correct step to translate custom links. Please proceed.

May 2, 2024 at 10:52 am #15586741

jiriJ-8

Thank you, you can close the ticket

The topic ‘[Closed] Issues with translating menu and submenu’ is closed to new replies.