Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find Deepl as a Translation Engine in the WPML Settings or Tools Tab.
Solution:
We recommend clearing the browser cache or trying a different browser to see if the translation engines appear correctly. If the problem persists, we advise the client to contact us for further assistance.

Please note that the solution provided might be outdated or not applicable to your case. If this is the situation, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
April 27, 2024 at 9:50 am #15572613

yannl-13

I would like to use Deepl as a Translation Engine. It is not available both In Settings nor in the Tools Tab.

Screenshot 2024-04-27 at 11.49.19.png
Screenshot 2024-04-27 at 11.48.51.png
April 27, 2024 at 9:50 pm #15573250

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Can you please try again now?

You might need to clear the browser cache or use a different browser for testing if the translation engines now show up correctly.

Please let us know if the issue is now resolved.

Mihai Apetrei