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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're using WPML to automatically translate products on your site and find that the products aren't being translated despite having the 'Translate Everything Automatically' feature active, and you're wondering if changes to product details like title, URL, or description will automatically translate as well, here's what you need to check.
Solution:
First, ensure that the 'Translate Automatically' option is enabled for the 'Product' post type. Follow these steps:
1. Navigate to WPML > Settings.
2. Scroll to Post Type Translation.
3. Set the translation preference for the 'Product' post type to 'Translatable - only show translated items'.
4. In the 'Translate Automatically' column, toggle the switch to 'Yes'.
5. Save the changes.
Additionally, if the Automatic Translation feature is active, any changes you make to the default product details will also be automatically translated.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 4 weeks ago.

Assisted by: Prosenjit Barman.

Author Posts
October 25, 2024 at 8:58 am #16329644

jeppeS-3

Background of the issue:
I am trying to use WPML to automatically translate products on my site hidden link. I have activated the 'Translate Everything Automatically' feature.

Symptoms:
The products aren't automatically translated despite the feature being active.

Questions:
How do I make the products translate automatically?
See attached screenshot; automatic translation is active, but the products created recently, still needs to be translated.

If I later change a product title, URL, description, or anything else, can it automatically translate the change as well?

October 25, 2024 at 10:55 am #16330246

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're experiencing. It’s possible that "Translate Automatically" is not enabled for the "Product" post type, which is why product data aren’t being translated automatically.

Please try the following steps:

1. Go to "WPML > Settings" and scroll to "Post Type Translation".
2. Set the translation preference for the "Product" post type to "Translatable - only show translated items".
3. In the "Translate Automatically" column, toggle the switch to "Yes" as shown in this screenshot: hidden link.
4. Save the changes.

I hope these steps will help in solving the issue. If you need further assistance in this matter, feel free to let me know. I'll be happy to help.

Best regards,
Prosenjit

October 25, 2024 at 10:58 am #16330265

jeppeS-3

Arh, very good! I will let you know if it doesn't work as intended now 👍

If I later change a product title, URL, description, or anything else, can it automatically translate the change as well? Or maybe it will do that now???

October 25, 2024 at 11:02 am #16330298

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi!

Yes! As long as the Automatic Translation feature is active, any changes saved in the default product will be automatically translated as well!

Best regards,
Prosenjit

October 25, 2024 at 11:02 am #16330303

jeppeS-3

Thank you Prosenjit. Have a nice weekend 😊🙏