sdas - WPML

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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year ago.

Assisted by: Osama Mersal.

Author	Posts
August 21, 2024 at 10:47 am
volodymyrI	Background of the issue: this product is not visible under the set category on the front end. (hidden link) This is a category where the product should be (hidden link) Another example: please check why this product is not shown in the corresponding category on the front end? hidden link it should be here, but somehow it is not there hidden link
August 21, 2024 at 12:02 pm
August 21, 2024 at 1:56 pm #16090809
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I installed a local copy of your site and tried some workarounds with no luck. After that, I noticed that the issue happened in both languages, so I deactivated all of the WPML plugins, and the issue persisted. So, the issue is not related to the translation. It's related to WooCommerce. Please consult WooCommerce support regarding this issue and let us know their findings. Please check the following screenshots to see an example: 1- All plugins deactivated hidden link">except for WooCommerce 2- The category count in hidden link">the dashboard 3- The category count on hidden link">the front end Please note that all products in this category are in stock, so the front end should show 11 products, not 6. I tried the re-count terms function in WooCommerce-> Status-> Tools, but it didn't help. Best regards, Osama
August 21, 2024 at 4:53 pm #16091611
volodymyrI	Hello, thank you for checking. Have you ever had situations when Woo was a reason? Does it mean that all Woo + WPML users having the same Woo version (the latest) will experience the same problem as me?
August 21, 2024 at 5:14 pm #16091711
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I don't think all users will have the same issues as you. I think this issue might be related to corrupted database records. In order to make sure that this issue is not related to the translation, please deactivate all of the WPML plugins, check the same category page, and see if the missing products will appear correctly. Best regards, Osama

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