This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where translated images were not appearing on the product pages of their website after using WPML to translate the products.
Solution:
We discovered that the issue was due to duplicated image names in both the English and Spanish media libraries. We resolved this by deleting the duplicate images and keeping only the correct ones. After making a small change to the default language product and re-translating it, the images displayed correctly. We recommended the client to check this solution on a staging site and then make a backup of their production website. If the issue persists, we suggested re-translating the products automatically without making any changes, hoping this would resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
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Last updated by 1 week, 3 days ago.
Assisted by: Dražen.
