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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML with the Advanced Translation Editor, which worked fine on your staging website. However, after migrating your site using the WordPress All in One Migration tool, you encounter an issue where you cannot translate anymore using the WPML Advanced Translation Editor. The error displayed is: 'The translator could not be assigned to the job.' Despite going through all troubleshooting steps, the editor fails to load.
Solution:
We recommend checking your database for any inconsistencies that might have occurred during the migration process. It's possible that some tables or data related to WPML did not migrate correctly. You can use tools like phpMyAdmin to inspect your WPML tables. Specifically, look for any discrepancies in the 'icl_translations' and 'icl_translation_status' tables. If you find any issues, you may need to manually adjust the data or re-migrate those particular tables.
If this does not resolve the issue, we suggest restoring your site to the pre-migration state and trying the migration again, ensuring that all WPML-related data is correctly transferred.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Paola Mendiburu 3 weeks, 2 days ago.

Assisted by: Paola Mendiburu.

Author Posts
March 23, 2026 at 9:38 am #17917500

driesV-2

Hello,

We’re using WPML as our translation plugin with the advanced translation editor.
This works fine on our staging website.

However, after migration with the WordPress ALL in one migration tool, we noticed, we are not able to translate any more with the WPML advanced translation editor.
This error appears: The translator could not be assigned to the job.
We went trough all trouble shooting, and tried a lot of options, but just can’t seem to load the editor.

March 23, 2026 at 12:11 pm #17918452

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

This is Paola and I hope you are well!

Please access to your database and go to the table icl_translation_status and maybe there is a field called Charsat, please change it to uuid.

If you give me permission to install plugin Adminer on your site I can fix it myself.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
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