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Last updated by magneF-2 3 years, 1 month ago.

Author Posts
November 8, 2021 at 4:37 am #9943285

magneF-2

Hello.

This morning I found that the admin dashboard is completely broken. See screenshot.

I found out that it is only the dashboard level that is broken. I can navigate to plugins and other settings normally.

A second problem I found while investigating this was that the product page do not show any products. hidden link

However, if I change the language to german, the products appear. (at this time, that problem has been solved, I'll tell you how later)

My first thought was that this is a cache related issue, so I deactivated the Litespeed cache.
This did not help. Next, I flush the CDN cache, that did not help.

Next, I deactivated all the WPML plugins - as I suspected this would be the culprit, and it was. The admin dashboard works normally again.

But products are not visible on the product page yet.

I decided to update to the latest version of WPML 4.5. With this, products did pop back up again thankfully.

However, the admin dashboard is still a mess. It works fine if WPML Multilingual CMS is deactivated.

Next I deactivated all plugins except Woocommerce and plugins related to Woocommerce - and WPML. The dashboard was still broken.

I went on deactivating all Woocommerce-related plugins, except Woocommerce itself.
Now the dashboard works.

Next, I activated Woocommerce Multilingual, and this appears to be the culprit.

So as a summary: WPML CMS and the multilingual plugin breaks my dashboard.
Also, for whatever reason, my products were gone from the shop page, but I got them back by updating to version 4.5.

How do I get the dashboard to work again?

hidden link

wpml-dashboard.jpg
November 8, 2021 at 10:29 am #9945501

magneF-2

The admin dashboard appears to have been related to browser cache - the one thing I did not clear when trouble-shooting.