Problem: If you're experiencing an issue where clicking 'View' on an order in the 'My Account' page redirects to the wrong page when WPML is active, and deactivating WPML resolves the issue, you might be facing a compatibility problem between WPML and the CheckoutWC plugin. Solution: 1. We recommend setting up a test environment to isolate the issue. You can use a sandbox site provided by us to install and set up the CheckoutWC plugin and verify if the problem persists. 2. Check if the 'order-received' endpoint is correctly translated in Woocommerce -> Woocommerce Multilingual & Multicurrency -> Store URLs tab. 3. Follow these steps: - Create a full site backup or set up a staging site. - Update any outdated plugins and themes. - Flush any cache memory. - Deactivate all plugins, including WPML ones, and activate a default WordPress theme like Twenty Twenty. - Re-save the permalinks. - Reactivate the WPML plugins, Woocommerce, Woocommerce Multilingual & Multicurrency, and CheckoutWC plugin. - If the issue disappears, reactivate your theme and other plugins one by one to identify the culprit.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are using WPML to translate your website and have configured products to be translatable, using the original language as a fallback. However, on the product category page, while products are visible even if not translated, the attributes/filters on the sidebar are not showing up in the German version because no products are assigned to them. Solution: If you have set products to use the default language as a fallback and translated the attributes, but none of the products is translated, nothing will show on the attributes archive pages. To resolve this, you can duplicate all the English products into German. For more details, please read our guide on displaying content in the default language for products and displaying untranslated content on pages in secondary languages. If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
