Background of the issue:
I am trying to set up WPML on a site under development. I have previously installed WPML on numerous other sites without experiencing this issue.
Symptoms:
The WPML Setup screen is blank when trying to initialize the plugin setup. An image of the issue with the browser console open is available here: hidden link
Questions:
Why is the WPML Setup screen blank when trying to initialize the plugin setup?
How can I resolve the issue of the blank WPML Setup screen?
We were disconnected and I've converted the chat into a ticket here.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
