[Resolved] Cannot translate blocks from Bold Builder

Hi,

Thanks for contacting WPML forums support. I’ll be glad to help you today.

1) Could you please log in to this sandbox site and upload your builder? (hidden link)

After that, please install only WPML plugins, and create a page to replicate the issue.

Would you please let me know the steps to reproduce the issue on the sandbox site?

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

Add this to the top of wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Thanks for your cooperation

Regards,
Osama

Hi,

Thanks for replicating the issue. I've checked the page and found that the element is not registered to be translatable, so after adding the XML for registering it in WPML-> Settings-> XML Configuration, the element appeared correctly in the translation editor.

<wpml-config>
    <shortcodes>
        <shortcode>
            <tag>bt_bb_headline</tag>
            <attributes>
                <attribute encoding="allow_html_tags">headline</attribute>
                <attribute encoding="allow_html_tags">subheadline</attribute>
            </attributes>
        </shortcode>
    </shortcodes>
</wpml-config>

Kindly check this guide to know more about registering page builders elements. (https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/)

Strangely, the button text disappeared from the editor, so I'll consult our 2nd tier supporters regarding this issue.

It would be great if you consulted the theme support regarding the disappearance issue as well.

Thanks,
Osama